Showing posts with label Sustainability in Tourism. Show all posts
Showing posts with label Sustainability in Tourism. Show all posts

Friday, October 12, 2012

A new era in Managing Tourism - Cyprus should set new goals

We are heading towards the end of another summer season. Soon we will hear the voice of smug satisfaction from the mouths of those in charge of tourism in Cyprus. They will tell us: - “We have had a 3, 34% increase in arrivals, with 7.3% increase in income from last year, this means we are doing well”.

‘My goodness’, you say to yourselves-‘we are doing well, even better than expected’. –But - the $64.000 question has to be: - What exactly did our tourist experts do in order to present us with these apparently improved statistics. .

This year the circumstances have been highly favourable in that we had the Russian tourists who filled some gaps, the UK and German markets had left behind.  And more, much more than this, is in our “favour” with the Middle East under siege, our small tranquil island then became a peaceful summer oasis for travelers.

It’s becoming increasingly clear that we should now be managing tourism as a natural resource, the same way Denmark for example manages their oil resources.  In order to do this the major tourism agency of Cyprus, and I mean, the Cyprus Tourism Organisation (C.T.O.) will now have to swiftly evolve to become a creditable engine of sustainability and not, as it currently operates as an engine of sterile promotion.
The C.T.O. have to radically change its modus operandi away from their purely policing policy, and move into the serious role of being an effective professional consultant, offering much needed expertise for business owners. Key to this 21stCentury thinking has to be the radical and much needed break away from the political handcuffing it currently struggles under, and the entire organisation needs to run by true travel professionals.

Yes, there were the good old days, when three of four agreements with the so called large tour operators were sufficient to satisfy the short term need of filling those empty rooms. But, times have changed, marketing to the masses is dead, we will swiftly forget the term e-tourism, soon we will only talk about m-tourism (mobile tourism).  We predict the next 5 years will see more smartphone and tablet users than the combined population of France and the UK. That also means our travel products will have to become mobile and be much more engaging, but, to achieve this aim we do need to become a truly sustainable travel entity.

Becoming a world class sustainable travel destination will certainly not take us out of the recession, but it will lead us to a more equally shared travel pie the slice of which will give jobs to the young, create investment opportunities for the foreign investor, and assure state and private funding for generations to come.

Today, Cyprus is straddling the two concepts of sustainability and feasibility, the point being a feasible business is not necessary a sustainable one, but a sustainable business is definitely a feasible one.
‘And now that the end is near’-, we should learn from the example set by the third world Colombian Amazon village of Nazareth. This community do not allow tour operators and travel agents to bring tourists into the Amazon jungle, it’s the indigenous people who take care of all accommodation, guidance, information, and general hospitality, the end result is travelers appreciate much more this human user friendly approach compared to the one we have long adopted which is to “cater to meet needs “.

The Colombian Amazon, and the rainforests are no more, or less, important than the Akamas, and British tourists who visit Sumatra and Nazareth are banned from careering around in Quad bikes in their protected environments. Why then are tourists allowed to do it here?

We seem to be many miles away as far as comprehending how important tourism is as a long term natural resource, one that can and should feed us all- if handled properly, one that will allow businesses to flourish, and importantly, one that we can pass on not with regret ‘that we didn’t see it through without exemption’-but with pride, for the next generation to keep on nurturing.

Tuesday, December 29, 2009

Have a glass of Wine in Cyprus


I have recently had a very nice chat with an expert in Tourism who is very sensitive to how sustainable is the tourism activity. Someone who I respect very much and who I strongly believe his views are valid and very reasonable. Views I share and I find extremely easy to understand and follow.

During our relaxed chat I have realised that he has been around in Cyprus and at one point he was disturbed by the fact that in a traditional Cypriot taverna he has been offered South American wine. Nothing wrong with wines from Argentina or Chile but those wines, he said, are to be drunk in the adequate places. Can you imagine how much gasoline was spent to bring me this bottle of wine all the way from South America in order to drink it with Cypriot Meze?, he added.

This comment made me go back in the beginning of the nineties when an official from the state (hygienic inspection) visited my family’s stone built hotel in Pafos, to make a hygiene  inspection. On his report, he wrote down that the hotel was not “up to European standards” since the bread the hotel offered was made in wood oven and without proper installations. This report went on and on for months until the authorities got tired .  The bread was made by my grandmother, (today aged 87), who was kneading the dough in a wooden kneading container (see picture here), fermenting covered in white cotton cloths and baked in wood oven at the summer restaurant of the hotel.

Today, 20 years later, I realised how idiot the inspector was and how ignorant we were to let him step in our traditions, I realised that the Europeanization of the Cypriot tourism industry went down the wrong path just because of idiotic reactions and guidelines.

I feel that my friend was very right to be disturbed for having to drink South American wine, I feel that he is very right when he stresses out that sustainability is tradition and that tradition is authenticity. I feel that we deliberately lost those two very important elements in Cyprus, but I also know is totally feasible to recover them fast enough in order to get back on the right track. The question is who is going to start the “fire” first. When I volunteered long ago to do it, some people thought I went crazy, today I know they are the ones who went crazy so I keep the “fire” on waiting for you to join me for a glass of red wine probably from the hills of Paphos, from Vouni Panayias.